Raina did an awesome job helping us switch our phone service. The store was very busy with a promotion & she was able to stay focussed on our case and provide friendly and efficient service. Everything was explained clearly and I would definitely return to this location with any questions.
We got phone plan from Sanjana Patel. Her suggestions and advice were very helpful. She talked to us politely and made us understand all the details about the plan.
Excellent service i get from this store rather then other stores i visited for Black Friday deals but here I am fully satisfied by the staff. Kindly receive my thanks to Ikman, Sanjana and Alpik. Keep up the good work guys?
I visited this place and the girl there name ikman helped me in a very calm and respectful way. I actually was in trouble because my network was giving me an issue due to which I was unable to use my network but she listened to me very calmly and gave me so many offers and then I finalize mine. I really like her service and the way she treated.me . This place is actually very good .
Never make good arrangement for the queues, I visited there 3 different days, the manager never tell people waiting how long. And aways short staff to accept more and more customers
This place is horrendous. 5 of them working. Not a single care in the world just talking amongst themselves in their language with no care. They wanted my home internet account number to help get a new cell phone line. Made me wait on hold with Rogers for the better part of an hour only for Rogers to hang up and Didn’t bother pulling up anything. Alpik and Ikman are the absolute worst. Avoid at all costs
I am delighted to share my experience of the exceptional customer service provided by the remarkable young lady who helped me and my father at the store today. Her expertise, attentiveness, and professionalism left a lasting impression on me and exceeded my expectations. From the moment I entered the store, I was greeted by her affable demeanor and welcoming smile. Her prodigious knowledge of the products and services offered was evident as she adeptly guided me through the store, answering all of my questions with aplomb. Her attention to detail and commitment to customer satisfaction was truly remarkable. Throughout the entire transaction, her communication skills were par excellence. She demonstrated an exceptional ability to listen actively, anticipate my needs, and offer effective solutions in a timely manner. Her adroit handling of my concerns with tact and diplomacy was truly impressive. In addition, her cordial and polished approach made me feel valued as a customer. Her innate ability to provide a positive customer experience through attentive and courteous service was the hallmark of her professionalism. In conclusion, I must say that the outstanding service I received from this young lady is a testament to her consummate skill, dedication, and commitment to providing the highest quality customer service. Her exceptional performance truly sets the standard for excellence in customer service. My father was able to get the best deal possible due to her service.
The Mobile Shop is a Canadian Cell phone store based in Brampton, Ontario. The Mobile Shop is located at 85 Steeles Ave W, Brampton, ON L6Y 0B5, Canada.
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