Simon is an amazing worker and his customer service is outstanding! I have been served by him at the Wanless location and on Steeles, it is nice to see him at multiple locations because he makes anyone feel welcomed when they walk in. Thank you Simon for being a hardworking individual that prides themselves in customer service!
I visited this place Sunday Dec 22, yesterday, their products are ok but they don't have much products to help with cbd as I have anxiety and a chronic chest condition so I don't come to this Value Buds that often. My bf and I had the worst customer service. I work in customer service, 8 years to be exact, so I know the industry and what not do. My bf was about to pay when he said to the lady " it's not suppose to me 67$" she said "oh ur right I charged you twice my bad" now that's not the exact wording but that was the jist of what had happened. She apologized and charged him correctly. I was asking for one drink and 2 of a cbd product. The guy who was helping me out was the most talkative person, I don't mind talking to a fellow person. But that day I just wanted to grab my stuff and leave. I've smoked off and on, and I can tell that the employees were high off their own supply. I get that you wanna sample the product and get a good base of how it is. But when you cash some one out and accidentally charge them twice, that's just wrong. In the end he got charged once. I went to another location in Brampton and the lady was so high that she was squinting at me and I was right in front of her. Value buds is a good place to get what you need but they need to work on their customer service. I will be heading to Honeypot Cannabis from now on, i just don't want the employee helping me to be high off their rockers. I'm sorry
Store is closed due to construction! The sign on the door says they’ll be closed for a few days — hours posted online should reflect changes to regular business operating hours so your customers are aware and not wasting time out here? but still giving 5 stars because apparently someone drove into the store lol they’ve suffered enough. Let us know when you reopen!
Pretty sure staff was on something other than weed! Lol then wanted almost $40 for 2 half grams of shatter! What a scam and not very informative especially the female behind the counter definitely won't be back!
Called to ask which general admission pods they had in stock. I was going ask the lady on the phone to put one aside for me to pick up immediately because of the high demand with these products but the lady didn’t even want to check stock, stated how I should go online next time first to check stock and immediately hung up the phone before I can ask to put one aside for me. Thanks value bud. Really showed me how much you care about customers… the disrespect when someone hangs up the phone in your face before you finish what you have to say is very frustrating and I hope maybe some sort of manners can come into place for the next customers. Respectfully, terrible terrible service. 0/10. Shame on you. Didn’t even have to show up to the store to rate you 1 star. I’d give it zero stars if I could after the disrespect.
The guy was great! He was friendly and inviting. He also had exactly what I wanted as I was there a week ago and took the last of that. This store was also the only store near that had it. This is definitely going to be my “ go to “ store from now on.
The weed on the wall looks very nice. When I get the weed it is a tortally wrong weed. The store sucks, the weed sucks, they lie about everything. I paid 75 dollars for a half once of brown, old, moldy weed
Value Buds is a Canadian Cannabis store based in Brampton, Ontario. Value Buds is located at 90 Resolution Dr, Brampton, ON L6W 0A6, Canada.
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