Very slow service. Only 1 staff working and the other one walking around as no urgency. I ordered 3 drinks but they did not complete my drink instead they served the customer in line so I have to wait till the next customer finished her order
Drinks were pretty good, my mom really liked the new mango pomelo smoothie. Staff was really nice as well, the guy taking my order made sure I got the points for my drinks.
Visited on the morning of May 10 — everything was fresh and tasted great! The highlight was the excellent customer service. The guy - the GOAT - helping me took the time to give recommendations, and I really appreciated that. I ended up getting the oolong milk tea, which I’d definitely recommend. Super happy with both the drink and the experience. Will be back for sure!
There are so many flavours to try. Some of my favorites are mango green tea, lychee green tea and taro. The crystal pearls are a change from the regular ones. Check out their specials monthly. Their Wednesday 2for 1 is usually an excellent deal.
I went in on Thursday and the tiny pale girl behind the counter has SUCH an attitude and zero patience considering it was dead at the time. It was my first time there and I will NOT be going back at all!
Worst Coco branch ever! I agree with other's reviews. Their level of customer service drastically declined when the new staff took over. Originally staffed with super friendly and courteous employees which is why we became regular customers 3-4 years ago. I've personally experienced and witnessed how badly they treat customers especially when they're busy. Management has to step in to see if the new staff is following health and safety protocols and proper people skills. What a disaster!
Normally have a nice time, but had some really bad customer service. Bubble tea is a nice treat and isn’t the cheapest so it’s very disappointing when you have such a bad experience that it ruins the special thing you went out of your way to get.
CoCo Fresh Tea & Juice is a Canadian Bubble tea store based in Brampton, Ontario. CoCo Fresh Tea & Juice is located at 25 Peel Centre Dr Unit F5, Brampton, ON L6T 3R5, Canada.
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