Big thumbs up on their customer service!! They made an innocent mistake by not fixing one of my watch batteries and replaced the battery free of charge. For the record, I did not get overcharged the first time. They simply practiced exemplary customer service. (My only issue was that I didn't get the young man's name) Well done. I will be back. Cheers!!
Jonathan assisted me in a very professional manner during my Longines watch purchase. He never pressured or rushed me at any point and made sure I took my time before deciding. His calm and knowledgeable approach made the whole experience comfortable and enjoyable. It was absolutely worth driving from Scarborough to Brampton in the snow for this level of service. Even the lady who was there was very welcoming I didn’t catch her name though, but she made me feel right at home.
I can’t say enough about Kavar jewellers in Brampton. It’s not only the excellent knowledge and craftsmanship of Abraham, (widened my engagement band to make it stronger), but so much more. It’s him and the staff that make the experience so incredible. Their friendliness, support, and time they spend with each customer is something I have not seen for a very long time. It is definitely worth the hour drive each way for me.
What an incredible team! I came in twice to get my wedding band and engagement ring fixed and every single staff member was so helpful. They even accommodated my schedule as I live 3 hours away. They are all incredibly knowledgeable. They did a flawless repair on my ring (diamond reinsertion & soldering). The ring looks seamless and perfect. I will definitely come back here for any of my jewelry needs.
Surprised I haven’t written a review yet. Anyways, Abraham and his team are the go to for gifts or jewelry. The level of care and customer service exceeds expectations. Great selection of watches and necklaces. They also do custom jewelry.
Bought a self winding watch. Didn't keep time so when I went to return that is when I was told about the no refund policy. When asked why wasn't this mentioned at time of purchase the response was that's not store policy. Never again will I purchase anything from Kavar Jewellers.
No response to calls and not sure if they are actually open. The place seems to be inside a closed mall. Came all the way from Mississauga to this! Would have really appreciated if the hours were updated on the listing or even the phone IVR was updated to indicate the changed hours.
Kavar Jewellers is a Canadian Jewelry Store based in Brampton, Ontario. Kavar Jewellers is located at 25 Peel Centre Dr, Brampton, ON L6T 3R5, Canada.
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