I had a very disappointing experience at this Starbucks location. The staff were rude and unwelcoming — no greeting, no “hello,” and they didn’t even respond when I said “thank you.” They also refused to scan my Starbucks points card without giving a reason. On top of that, the drink tasted terrible compared to what I usually get at other Starbucks stores. Overall, very poor service and quality — definitely not what I expect from Starbucks.
I swear, customer service is worst here. They guy dont know how to speak and he is so called starbuck’s front desk employee. He don’t even listen what the next person is saying and not even ready to accept his mistake. I’ll say the most stupid customer service I ever faced.
Multiple signs up stating you can link TD cards to pay and use/collect rewards and without fail the employees state they can't. When they try it fails. Signs should be removed if franchise can't meet posted expectations.
Nice place for grabbing and coffee while shopping nearby so the store is very nice. Stuff is very nice and the location is good and the sitting area is very very nice because it's in Loblaws.
Totally not up to the Starbucks standards. Place was not clean and staff (male) was not pleasant. No hello, no thank you. My iced-coffee did not taste good.
Coffee is good, service is kind of ridiculous. If there are 4 people in line, it should not take 15 mins to take and make everyone's order. It is no inefficient to take one order at a time, and make everyone's drinks individually. It would have taken maybe 5 mins if they just took a few orders at a time. What if people order the same drinks, or surely you can parallelize making 2 different coffees at once. I honestly just went to a different starbucks the second time I saw this happening.
I had the most wonderful experience at Starbucks today, all thanks to Simmu! She is truly a gem. Her warm and friendly nature made my day, and her exceptional customer service skills are commendable. Not only did she prepare the best coffee I’ve had in a long time, but she also took the time to ensure everything was perfect. Simmu’s positive attitude and genuine smile created such a welcoming atmosphere. It’s rare to come across someone who goes above and beyond to make customers feel valued. I’ll definitely be returning, hoping to see her friendly face again. Highly recommend this location, especially with Simmu around! Thank you, Simmu, for making my coffee run so enjoyable!
Starbucks is a Canadian Coffee shop based in Brampton, Ontario. Starbucks is located at 7700 Hurontario St, Brampton, ON L6Y 4M3, Canada.
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