I had a very disappointing experience at this Subway location. The customer service is absolutely terrible — the staff are rude, unprofessional, and seem to have no idea how to treat customers with respect. I tried calling the business multiple times to resolve an issue, and no one ever picked up the phone. It’s unacceptable for a restaurant to completely ignore its customers like this. The employees also clearly need better training on how to communicate properly and handle basic service situations. I’ve never experienced such poor service from a Subway before, and it’s extremely frustrating. I expect better from a well-known brand like Subway. I would really appreciate it if the owner could contact me directly to discuss this issue and make things right.
The staff here really need to be trained on how to treat customers with respect. One of the employees was extremely unprofessional and had a poor attitude when dealing with me. As paying customers, we expect at least basic courtesy and professionalism. Unfortunately, that was completely lacking during my visit.
Worst experience ever. The lady working here is sooo unprofessional. Never ever had this kind of terrible service from any subway restaurant in canada. Never ever coming to this location and will also tell all my freinds and relatives to avoid this location because of that lady.
Supposed to close at 1030pm as per the information posted on the door and on-line. Went there multiple times around 9:50-10:00 pm and the lights were off, the open sign was off and the door was usually locked. Today the door happened to be unlocked the staff advised me that they were closed and management hasn't updated the hours I think that is highly unlikely and the staff have poor customer service skills. After reading the reviews I'm glad I didn't give them my business.
Had an amazing experience at this Subway! Pawan was super friendly, fast, and made my order just the way I wanted. The place was clean, and the service was top-notch. Definitely coming back!
Subway here is clean and okay. But the employees have no personality as if they’re sick of their life. They barely put anything and I have to continue requesting them to add more lettuce which btw is old maybe couple hours old( not refrigerated) The cucumber is so old, dehydrated and transparent. Nothing tasted fresh at ALL. The lady with glasses is hardly adds anything to the sub you less you ask her to. Seriously the employees have been there for over a year and are the most miserable middle aged women I’ve ever seen. The Employer should lay them off and get new and younger staff. This subway also ask for tips. Like seriously you guys are a fast food chain, not a restaurant.
I visited subway at 9.52 pm to have food half an hour before closing time but she said it is closed when I visited there before 10 pm. I don’t know her name. But she denied to prepare food before 10 pm. Thanks.
Subway is a Canadian Restaurant based in Brampton, Ontario. Subway is located at 373 Steeles Ave W, Brampton, ON L6Y 5H9, Canada.
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