If you want to pay a additional $6 fee to get your shirts rush cleaned and still not get your clothes on time then this is the place for you! They need a "zeros star" option for this excuse of a business. The manager is an idiot who clearly has no business background. After reading everyone's reviews this is definitely the worst place to go. If I don't get my money back on Monday when I pick up my clothes; I will print ALL of these reviews and hand them out to anyone who comes here. Customer service is key in the retail industry and the owner is a coward.Edit response to owner:So this was a test. I never have spoken to you nor have we ever met. I need to know if what your customers have said is true in the reviews before I drop off my clothes and clearly you are lying. I hope you can conduct yourself in a professional manner going forward and good luck to anyone that goes to your business. ALSO I'm a girl not a boy and a your reply is for someone else. Please read your reviews carefully before replying.
Very poor service. Refused to give back my items and did not provide any services. When I went in the manager called me a dumbass. Do not recommend.
They are Fraud.... Worst service ever. Ruined my expensive dress and instead of accepting their mistake, the owner blamed the cloth material even though I told them that i have got the same dress drycleaned twice before and nothing happened.Reply to the owners response- cheap material?? Are you serious??? Do you even have knowledge of clothing material?? You are calling a pure chiffon a cheap material??
Doesn't even deserve 1 star. The manager that runs this dry cleaners is a disgusting excuse for a person in the customer service business. Has absolutely no clue how to talk to customers. DO NOT take your business here. You will regret it. Wish I had of read the other reviews before I did.
STAY AWAY!!!!! Does not even deserve 1 star... This place is absolutely horrible. After trying to clean my item two separate times, it was still in the same condition I dropped it off in. They refused to give me my money back and said all he could do is TRY to clean it for a THIRD time. DO NOT bring your business here. They have horrible customer service and they do absolutely nothing to ensure your items are clean/repaired properly. TO EDIT IN RESPONSE TO OWNER: My item had absolutely no stains or discoloration. It was a winter jacket in for cleaning and they could not remove the dog hair/fluff on the jacket. This place is disgusting. Save your money and take it to a PROFESSIONAL cleaner.
Fresh N Cleaner is a Canadian Laundry based in Brampton, Ontario. Fresh N Cleaner is located at 20 Great Lakes Dr, Brampton, ON L6R 2K7, Canada.
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