7
20 Brisdale Dr Unit 5 Building B, Brampton, ON L7A 2Y7, Canada
Brampton, Ontario L7A 2Y7
+19054955091

$8.49 for a two scoop sundae but i basically got one scoop disguised as two. For that price, the scoops should be the size of a tennis ball. Either lower the price or the scoop should be consistent.

I usually enjoy this place, but today I had a very disappointing experience. I ordered a pineapple coconut ice cream and halfway through eating it, I noticed a mosquito in the ice cream. This was obviously very off-putting and raises concerns about hygiene and food safety. I hope the management takes this seriously and improves quality control. I won’t be ordering again unless I see clear steps taken to ensure this doesn’t happen to others.

Make sure you are prepared well before entering this place as air conditioners are not working and it feels like hell inside. Temperatures are even worse than outside. Hats off to the employees working there. I guess ice cream stores are not meant to be hot. Management or the owners must look into this and get their things fixed asap.

We bought icecream cake expecting a layer of cake/cookie underneath the icecream but surprisingly it was only an icecream slab shaped as a cake. Pretty disappointing. Ruined our day.

BE CAREFUL! Review your bill. I’ll never go to this location again. They over charged me. I ended up paying $10.60 for a sundae! It is pathetic that a business would go to such lengths to cheat their customers. On top of that we bought a tub of ice cream only to get home and find it was freezer burnt. Business must be real bad to overcharge customers and sell inferior products. You obviously needed the money!

Customer service provided by staff is worst Both girls dont have sense to talk with customer They both showing attitude without any reason to each and every customer They both should be fired Very very very Bad experience here

If I could give zero stars, I would! This place is filthy, and you will get sick. The management sucks and is rude. She and her husband are always on the defence. Please avoid this place at all costs. There are other close locations nearby.

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Baskin-Robbins — Ice cream shop in Brampton

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Baskin-Robbins

Ice cream shop at 20 Brisdale Dr Unit 5 Building B, Brampton, ON L7A 2Y7, Canada. Here you will find detailed information about Baskin-Robbins: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    11 AM–10:30 PM:
  • Monday
    11 AM–11 PM
  • Tuesday
    11 AM–11 PM
  • Wednesday
    11 AM–11 PM
  • Thursday
    11 AM–11 PM
  • Friday
    11 AM–11 PM
  • Saturday
    11 AM–11 PM

Rating

1
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
20 Brisdale Dr Unit 5 Building B, Brampton, ON L7A 2Y7, Canada.
City:
Brampton
Phone:
Postcode:
L7A 2Y7

About Baskin-Robbins

Baskin-Robbins is a Canadian Ice cream shop based in Brampton, Ontario. Baskin-Robbins is located at 20 Brisdale Dr Unit 5 Building B, Brampton, ON L7A 2Y7, Canada.


Please contact with Baskin-Robbins using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Baskin-Robbins opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Baskin-Robbins

  • Valeria M
    Added 2025.10.30
    $8.49 for a two scoop sundae but i basically got one scoop disguised as two. For that price, the scoops should be the size of a tennis ball. Either lower the price or the scoop should be consistent.
  • manjot kaur
    Added 2025.09.04
    I usually enjoy this place, but today I had a very disappointing experience. I ordered a pineapple coconut ice cream and halfway through eating it, I noticed a mosquito in the ice cream. This was obviously very off-putting and raises concerns about hygiene and food safety. I hope the management takes this seriously and improves quality control. I won’t be ordering again unless I see clear steps taken to ensure this doesn’t happen to others.
  • Roohanika Choudhary
    Added 2025.07.25
    Make sure you are prepared well before entering this place as air conditioners are not working and it feels like hell inside. Temperatures are even worse than outside. Hats off to the employees working there. I guess ice cream stores are not meant to be hot. Management or the owners must look into this and get their things fixed asap.
  • By owner
    Added 2025.07.25
    Dear madam we are aware of the situation and try to get the mechanic Some time situation is out of control
  • Priti Aggarwal
    Added 2025.07.12
    We bought icecream cake expecting a layer of cake/cookie underneath the icecream but surprisingly it was only an icecream slab shaped as a cake. Pretty disappointing. Ruined our day.
  • By owner
    Added 2025.07.19
    Dear Priti sorry to hear We have two kinds of cake one with cake layer and one without It’s always explained to the customers. In your case may be you just have picked a cake you liked. This is Baskin Robbins criteria not one individual store.
  • Francine Lawrie
    Added 2025.01.08
    BE CAREFUL! Review your bill. I’ll never go to this location again. They over charged me. I ended up paying $10.60 for a sundae! It is pathetic that a business would go to such lengths to cheat their customers. On top of that we bought a tub of ice cream only to get home and find it was freezer burnt. Business must be real bad to overcharge customers and sell inferior products. You obviously needed the money!
  • By owner
    Added 2025.01.15
    Please provide the receipt then we can take any action So sorry for your experience our practice is Honesty. Thanks
  • Divesh Arora
    Added 2024.12.23
    Customer service provided by staff is worst Both girls dont have sense to talk with customer They both showing attitude without any reason to each and every customer They both should be fired Very very very Bad experience here
  • By owner
    Added 2024.12.23
    Hi, Sorry about your bad experience. Can you call us at store # 9054955091.
  • Christina Porretta
    Added 2024.12.04
    If I could give zero stars, I would! This place is filthy, and you will get sick. The management sucks and is rude. She and her husband are always on the defence. Please avoid this place at all costs. There are other close locations nearby.
  • By owner
    Added 2024.12.04
    https://instagram.com/p/DCxYjlnSZkE/?utm_source=qr We provide best customer service Setting the wrong Narratives is not appropriate We build trust in our services
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