This location is very worst . I have called to lab before we go . They did not told me it also accept required appointment . And customer service representative told me that it will take max 15 min. We came here for wife blood test with fasting . I am still at the line and waiting for turn on reception. And not sure how long will take to complete the test. They had a so many appointment coming in so walking in patients are getting delayed . This one is our worst experience . We all are know that management does not care how much patient ate suffer .
Total confusion. Booked appointment but showed up to long line. Finally called my time 20 minutes later to fill out paperwork. Told to take a seat and wait. Why book an appointment. Worried about quality of work.
Such a bad experience. I went walk in for glucose test. I have awaited two hours to complete another two hour test. I am pregnant I was waiting in the line for an hour then they told me it’s a two hour test. I said ok. They were required to give me drink once they register. But they told me to wait another 45 minutes. I was so much hungry. So I was not able to complete my test and I went out.
Came here at 703 am it was a line up already entered inside at 8 and she took down my name and was with nurse at 8:12 good experience very helpful also for appt please note they will take u at ur appt time not before !!! The receptionist was nice so was the nurse thank you
I went today at 4:26pm, on the website say it close at 5pm, there were ppl inside but the door was closed , we were 4 ppl knocking on the door but no one open or even explained why the door closed, if they don’t want to stay after work to complete the work, they should write the closing time 4:30pm not 5pm, it was very rude not to say something or even explained why the door closed before closing time
Worst Experience Ever at LifeLabs! This is by far the most unprofessional and careless company I’ve ever dealt with. The staff have no clue what they’re doing and clearly need proper training. They told me to bring a sample from home and get my blood work done there. I paid for the blood work and assumed that was it — nobody mentioned anything about extra charges. Then, out of nowhere, I get a voicemail from a no-caller ID number saying I still owe money for the sample I brought from home, and they refused to process my test until I paid. When I went back the next day to pay, they told me the sample had expired, and I’d have to start the entire process again! What kind of service is this? No communication, no accountability, and zero respect for patients’ time. LifeLabs needs serious management changes. Absolutely pathetic experience — I’ll never come back here and wouldn’t recommend it to anyone.
Staff is insanely rude, almost as if they are being forced to work this job. No hello, please or thank you, only dirty looks and snarly comments. Is there even a point of booking an appointment if you have to wait 40 minutes past your appointment time minimum? This place is a zoo. Try to avoid it at all costs if you value your sanity and time.
LifeLabs Medical Laboratory Services is a Canadian Medical laboratory based in Brampton, Ontario. LifeLabs Medical Laboratory Services is located at 2 Dewside Dr Suite 201A, Brampton, ON L6R 0X5, Canada.
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