Josee has an answer to every clothes-related problem. She got excellent staff for alterations. My daughter’s $300 gown was altered and nobody could say that it was not originally bought that way. All dry cleaning problems… solved. And on time.
The worst dry cleaners ever. They ruined a $1000 down jacket. Clearly have no attention or care for your garments. After explicitly asking if they have experiences with such jacket, leather trim, etc. They boasted about their experience and had me drop them off. My jacket was returned with deep scratches on the fabric, damaged leather trims. All consistent with rough cleaning process/chemicals and lack of gentle care. I've had my jacket dry cleaned previously and never had such an awful experience. Addition to that, they return the garments with a white paper under a plastic cover to hide all the damages they have done. Please close your store and go home.
I think I found the best! My chino pants was hemmed by another tailor, I wasn’t happy and I refolded it myself (for the exact length I wanted). I brought it to Heartlake Cleaners and they just charged me for 10+tax (surprised!) I was expecting more than that with their perfect stitching! I’ll definitely try their other services too! And yes, a lot of people trust them with the amount of work they are doing!
I have been dealing with Heartlake Cleaners for the past 13 years since moving into the area & both Josee and Jerry are amazing folks that truly care about their customers and provide top notch service! Jerry’s a wizard at getting stains and oils out of garments and ties! They do all their cleaning on site and are gentle on shirt buttons (mine used to get broken at the places that ship to main plants). I’ve also used them to hem my kids school uniform pants and recent they fixed a sport coat that lost it’s seam in the back (perfect like new). I highly recommend them to any professionals that are looking for top notch cleaning, let’s face it dress clothes are expensive and so only the best service will do!
I always have excellent service and the staff is polite and helpful. My garments have always been ready when promised. I recently had a formal gown altered and it is perfect. Highly recommend.
I have been coming here for years. This is a family run business and the customer service can't be beat. Cleaning is done on-site so they are able to ensure that things are done right. I have never had any issues and won't go anywhere else.
Dropped 3 pieces of clothing to be altered 10 days ago, received a call 1 hour before the original scheduled pickup time and was told to pick up items the following day, because the seamstress was extremely busy. Came back the following day and was very rudely advised that my items were still not ready, to be pointed out at my garments half hazardly rolled up in ball on top of her sewing machine. She then claimed that on the previous phone call she advised my items would be ready after 6pm, which was a blatant lie. After being confronted by this lie, she caved in and said to come back in 20 minutes. When we came back 20 minutes later, we asked the attendant to talk to the owner, which we did. We brought our concerns on this whole matter, including the whole attitude of the seamstress. All she could do was shrugged and apologized, before charging us full price, without offering any kind of redress. Oh yeah, she did mention the place gets really hot in the summer... This is not the first time being disappointed with this business, but will be the last.
Heartlake Cleaners is a Canadian Dry cleaner based in Brampton, Ontario. Heartlake Cleaners is located at 13 Fisherman Dr, Brampton, ON L7A 2X9, Canada.
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