I am genuinely so upset with the experience I had at this specific Garage location. I’ve shopped at Garage for years and absolutely love the brand, and I usually shop at the Square One location with no issues. I went to this location to return a jacket I had bought the day before from the same store. When I purchased it, I specifically asked about the return policy and was told I had until January. I came back the next day with the jacket and its tag (the tag wasn’t attached but I still had it), and the manager immediately told me they wouldn’t accept the return. What upset me the most wasn’t even the policy — it was the manager’s attitude. She had the worst attitude I’ve ever experienced in retail. She was extremely rude right from the moment I approached her, talked to me in a very dismissive and condescending way, and made absolutely no effort to listen or help. I didn’t argue with her even once, but she continued to speak to me with so much unnecessary attitude. It was honestly shocking how unprofessional she was. Meanwhile, the other employees were genuinely trying to help and were very kind, which made her behaviour stand out even more. Overall, it was a really disappointing and unnecessary experience, and because of the manager’s behaviour alone, I would not recommend this location to anyone.
The black lady working here is extremely rude .She don’t know how to treat their customers and was racist towards Indian.She was literally yelling at the other staff in front of the customers.So unprofessional .Garage should hire nice and friendly staff.
I dont want to give 1 star to service they provide.Today i visit here and the black lady with green cap,dont have any manners to treat customer.She was very rude.0 star for her and even she shouts at us.Never experienced such a bad service from garage.
This Asian tall girl with short hair and piercings, she was EXTREMELY rude to me, you can just sense how bothered and impatient she is when asking simple questions. I believe she might be the manager. But please hire nicer and more friendly staff, garage at BCC!!
Worst brand ever. I ordered the denim jacket and a shirt. The parcel never reached me. The delivery guy said he delivered it to my home. But none of the parcel was delivered. Will never shop there again. They all make excuses. The money I spent was just garbage.Guys please be careful when you are shopping on garage.
horrible customer service. went in to return as i’m in between sizes and had made a few exchanges on regular priced items. the associate (Ajaswi R) referred me to the store manager & questioned about the exchange and explained that i’m in between sizes as i did not try them on in-store. the manager stamped my receipt as final sale despite being a regular priced item. extremely dissatisfied with my experience at garage. will never be shopping at this location again
When I walked in both employees stared at me weirdly, and no one greeted me. I was visibly struggling to look for sizes and was just stared at and offered no help. I asked if I could try something on and they said no. They explained that because the store was closing soon they shut the change rooms, mind you there were 40 minutes left until closing. I asked if this was their policy and she laughed and said: "no because the store wasn't busy I decided to shut the change rooms, you can just buy all this and return it." I explained that I came from far and wouldn't have time to shop this week, both employees showed no care and made zero exceptions. As someone who works in a high-end retail store, I was shocked by how bad this service was. They were simply being lazy and couldn't do their jobs. Something as simple as opening a door to the fitting room or saying hi seemed to be a challenge for them, I don't understand how people like this get hired. I will not come back to this location again.
Garage is a Canadian Clothing Store based in Brampton, Ontario. Garage is located at 25 Peel Centre Dr #155, Brampton, ON L6T 3R5, Canada.
Please contact with Garage using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Garage opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Clothing Store in Brampton
You Might Also Consider