Im forced to write this review today. Me and my friends are regulars at this place as we work in the same plaza. Our regular person is Sakshi, she is sooo good, makes the best burritos for us. But she recently just went on her mat leave and this new lady who has been making the burritos is so rude to all of us. We have had multiple encounters with this woman and today she literally told me that if I need sauce in my burrito, I need to order a bowl as she can’t wrap the burritos. She should clearly quit if she can’t do her job. Two stars cz I like their food and Sakshi. Can’t wait for her to come back so I can visit them again.
went to order, instead of saying oh i suggest you get something else; she shakes her head and then says it’ll take too much time, acted like she didn’t want me to get food from there. honestly sucks this is my go to burrito spot for their bowls but oh well time for some new. Service terrible the atmosphere is literally dead, I seen two customers walk out with no food so I assume the same happened with them, that being said their food is good just sucks they hire people who don’t care
I ordered bean cheese burrito and I clearly mentioned for light spice but its extra hot.. I even could not take a single bite when I called them ... the lady was so rude on call and said we sell like that. Very poor customer service.
I came in Friday August 8 and 1pm I ordered the loaded nacho and chicken quesadillas. The portion was great the food tasted great and the service was amazing it was one girl she was very sweet helpful and kind will come back when I am in the area
I expected better ... I don't know why. This definitely doesn't live up to the hype. Portions are small , chicken tastes like it made at least a day ago :( ... never coming back NOT WORTH $21
Great food and taste however, the customer service would be a 0 compared to it. The lady at the front who is normally there everyday has no customer service or mannerism. When ordering, she has no initiative to explain or talk to anyone properly regarding their food or what they would like, especially as a first timer at this location. She has a disgusting attitude and behaviour towards taking orders or even giving orders, when asking for something extra (alongside paying). Sucks that the food is great, but the workers do not respect or give the same positive energy back to customers. Definitely need to take a look at the staff and replace the person at the front!
Good food, excellent service. Ordered online and they even called to let me know that they started making my food early. Update after 4 years: unfortunately all good things must come to an end. Service has gone down and food portion and freshness as well. Not sure if ill be back.
Burrito Bandidos is a Canadian Mexican restaurant based in Brampton, Ontario. Burrito Bandidos is located at 20 Dewside Dr Unit 8, Brampton, ON L6R 3C2, Canada.
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