First time here lady at the counter greeted me maybe 3.5 seconds of me entering the place!!?? Extremely friendly and nice she asked if this was my first time here, I advised her yes, and she showed me all the different machines the prices and how they all worked such an And an attentive lady and so kind! The machines were nice and big and the place wasn’t too crowded for a Sunday. I proceeded to put my clothes in the dryer and she then walked by me and explained how the driers worked. What a nice Customer Service experience such a nice lady she deserves a raise! Clean place
Clean washers and dryers but the old man has zero customer service and behaves like you are bothering him anytime a question is asked. Even my 12yrs old noticed and complained about him.
Not so pleasent experience with grumpy old man.. On a flip side, Women who takes care the place in morning shift is professional and know how to talk to customers. Grand pa you better take some course on how to talk to Customers, matter of fact people tbh. You suck at that being a business handling person.! Wish you faster recovery oldman.!
Honestly, I am reluctantly writting this. I don't believe this is the place for anyone who has BIG loads ... anything over 4 big bags etc. You may want to find another location. This is the second or third time I have visited here. & Honestly the lady who helped me initally was a breath of fresh air I kid you not. The kindest and most helpful I have expereinced. However the man... has been very indifferent towards me. Its like he deals with me but comes off as if he dosen't like me. Everytime Id ask to use the bathroom, his facial expression was that of annoyance. Id suggest you keep the bathroom open if its such a big deal for a PAYING customer to use it. My kids were with me. Sometimes I have no choice but to bring them and honestly Id rather not. Its not very big and can be dangerous esepecially for active children. No manners are used during interactions. He came to speak to us about a window...which I didnt realize was broken I was sitting on the large window sil. As my children sat on the table and for a minute or two my child stood up and was pressing on the window. He comes over clearly distressed. Instead of warning us about the window. He begins to tell us to move from there. In such a rude and arrogant tone. After this at some point a lady came to me to ask for help and I pointed right to him and said ...Nope, He can help you, Im not sure how kind he'll be but he will help you. I would suggest a customer service course. That helps you to deal kindly with people you'd rather mistreat or have nothing to do with. Id also remind you ... you run a customer service based operation. Dont let this detear you from coming to this location. It just may not be the place for me. Other than the broken windows. Non secured steel piece on the ground. This place is kept clean. Which is a bonus.
Flowertown Laundry & Dry Cleaners is a Canadian Laundromat based in Brampton, Ontario. Flowertown Laundry & Dry Cleaners is located at 135 Main St N, Brampton, ON L6X 1M9, Canada.
Please contact with Flowertown Laundry & Dry Cleaners using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Flowertown Laundry & Dry Cleaners opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider